Terms and Conditions

This booking will be serviced by Transmont DOO, having registered office in 16 Marici,
Tivat, Montenegro. In case of booking disputes. The customer shall contact Transmont DOO, contact: +38269928233.

Inclusions


Unlimited Mileage

Collision Damage Waiver (CDW)
Theft Waiver (THW)
Airport Surcharge
VAT

Insurance Coverage
Collision Damage Waiver (CDW)

It is included in your rental amount.

Collision damage waiver reduces the customer’s damage responsibility to the

excess/deductible amount.

The excess amount for CDW depends on the vehicle groups:


The maximum excess amount for economy vehicle groups is EUR 600.

The maximum excess amount for standard vehicle groups is EUR 700.

The maximum excess amount for intermediate vehicle groups is EUR 800.

The maximum excess amount for full size vehicle groups is EUR 900.

The maximum excess amount for premium limousine vehicle groups varies from EUR 1000

to EUR 1100.

The maximum excess amount for premium Van groups is EUR 1200.

The maximum excess amount for luxury Van groups is EUR 1400.


Theft Waiver (THW)

It is included in your rental amount.

It reduces the client's financial responsibility for loss or theft to the vehicle to the

sum of the deductible.

The excess amount for THW depends on the vehicle groups:


The maximum excess amount for economy vehicle groups is EUR 600.

The maximum excess amount for standard vehicle groups is EUR 700.

The maximum excess amount for intermediate vehicle groups is EUR 800.

The maximum excess amount for full size vehicle groups is EUR 900.

The maximum excess amount for premium limousine vehicle groups varies from EUR 1000

to EUR 1100.

The maximum excess amount for premium Van groups is EUR 1200.

The maximum excess amount for luxury Van groups is EUR 1400.

Transferable Insurance Coverage
The following insurance type(s) Supplemental Liability Insurance (SLI), Collision Damage

Waiver (CDW), Theft Waiver (THW), Third Party Liability (TPL) is (are) not included in the

rental amount.


Insurance from USA, Venezuela, Puerto Rico and Canada are accepted.

In order to use the renter's own insurance, he/she must provide proof of CDW and TPL

coverage in his/her own name, issued by one of the following companies: State Farm, Liberty

Mutual, Geico, All State, Infinity, Progressive, USAA, Nationwide, e-surance and Farmers.

If the customer has TPL coverage in his/her credit card insurance, then it should be

EUR 300000 for the vehicle that is being rented and CDW coverage should be EUR 1400 for the

vehicle that is being rented.


A refundable deposit of EUR 1400 will be blocked on the credit card.

The insurance must be valid for at least 2 months from the pick-up date.


If you do not comply with the insurance requirements of the supplier OR your credit card

coverage is not enough / does not provide coverage for the rented vehicle, it is mandatory

to purchase insurance at the rental desk in order to rent the vehicle.


Please check at the rental desk for more information.

Excess Reduction

In the event of an accident, Super Collision Damage Waiver (Super CDW) reduces your excess

amount to ZERO.


The price of Super CDW varies according to the vehicle groups which are as follows:


EUR 25 per day - For economy and standard vehicle groups.

EUR 30 per day - For intermediate and full size vehicle groups.

EUR 35 per day - For premium limousine vehicle groups.

EUR 40 per day - For premium Van and luxury vehicle groups.


If renter opts for SCDW, a refundable deposit varying from EUR 300 to EUR 700 (depending
on the vehicle groups) will be blocked on the credit card.

It may not cover Glass, tyres and other accessories. Super CDW is optional and can be

purchased at the rental desk. For more information please check at the rental desk.

Drivers Age
The minimum driver’s age is 19 years and the maximum driver’s age is 78 years.

A young driver surcharge of EUR 5 per day up to a maximum charge of EUR 50 per rental will

apply for drivers aged from 19 years to 23 years.

A senior driver surcharge of EUR 5 per day up to a maximum charge of EUR 50 per rental will

apply for drivers aged from 75 years to 78 years.

Driver’s License

Driver must present a full and valid driving license which has been held for a minimum of

2 years with no major endorsements. Also, a valid ID card or passport would be required at

time of pick up.

Domestic driving license issued in the US, Canada and Australia is accepted without an

international driving license.

An International Driver’s License (IDL) or a certified translation is mandatory is the

driver’s license is not in English/Roman alphabet. International driver license or a

certified translation must be accompanied by the original domestic license of the driver.


The following documents are mandatory to present at the time of vehicle pick up: Personal

ID card or passport, driver's license and Proof of actual residence, without postal codes,

possible via "utility bill", e.g. electricity bill.

Fees
Airport surcharge is included in the rental amount.

Other fee:

1. If the vehicle keys are lost or stolen, a fee of EUR 500 will apply.
2. You are responsible for the cost of any parking fines, other penalties, and loss of

vehicle keys/documents etc. incurred whilst the vehicle is contracted to you. The rental

office will pass the relevant charges on to you plus any administrative expenses.

Breakdown Assistance
Breakdown assistance is available free of charge. If breakdown is required due to customers

fault additional charge will apply depending on the situation. Relevant contact details and

roadside assistance procedures will be given prior to the commencement of the hire.

Fuel Policy
The vehicle will be supplied with a full tank of fuel and must be returned full. Otherwise,

a refuelling fee will be charged on your return. Fuel charges are payable at the rental desk

unless otherwise stated. Supplier's fuel policy change from time to time, please confirm at

rental counter.

Please Note: The vehicle must be refuelled within 10 km to 12 km of the return station and

the renter must present the receipt from the petrol station to confirm that the vehicle is

returned with the same fuel tank.

Mileage Policy
Unlimited

Cross Border Travel
Cross border travel is allowed with prior written approval from the rental desk.

Cross border travel is allowed to Serbia, Bosnia, Croatia and Albania and a green card fee

of EUR 30 per day will apply.


If the client goes beyond the limits and does not notify the rental company, the client will

pay additional costs and he/she alone is responsible for all possible damages.

VAT
VAT is included in the rental price. However, for all the optional extras or special

equipment, or extra services, VAT would be levied separately.

Payment Methods and Deposit
Only Visa, MasterCard and American Express credit cards are accepted and must be on main

drivers name while paying at the rental desk.

Deposit
A refundable deposit varying from EUR 600 to EUR 1400 depending on the vehicle groups
will be held from the credit card until the car is returned.


Delivery and Collection
Delivery and collection service is available free of charge for Tivat Airport and City and

Podgorica Airport.

Delivery and collection service any other location is available for an additional charge of

EUR 25 per way.

Out of Hours
Out of hours service is available for an additional charge of EUR 10 per service.

Grace Period

for vehicle pick up

1 hour grace period from the schedule time of pickup is allowed. If the customer comes to

pick the vehicle after the grace period the booking will be considered as "No-show".

for late return

1 hour grace period is for returning vehicles. If the customer comes to return the vehicle

after the grace period then additional one day rental will apply.

Extras

Confirmation of Special Equipment’s depends upon the availability at the rental desk.

ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE.